Can security guards ask for your ID (even just for taking down the details)?

Below are part of the related MBSA guidelines outlined for your ref:

*Pengawal keselamatan TIDAK BOLEH menghalang mana-mana kenderaan untuk keluar masuk, dan TIDAK DIBENARKAN memeriksa atau mengimbas sebarang dokumen pengenalan...

*(Sumber: Garis Panduan Skim Komuniti Berpengawal MBSA; Terimakasih & Penghargaan kpd MBSA)


So it is very clear here, that the security guards cannot block roads or vehicles from moving in and out.

Security guards are NOT allowed to scan or take a picture of any identification document (such as MyKad or Driver's License). This is also an offence reportable to the police (PDRM).

Non-paying residents cannot be stopped at all from entering their residence at all times.

The usage of automatic access card system is prohibited in all non-private residences.

Know your rights... and know the rights of others. Do not condone to wrong doings.

Know what the RA can and cannot do... please do not allow corrupt RAs break multiple laws and let them make the community pay for their illegitimate scheme.

________________

There is a lot of confusion when it comes to this "GnG" subject. This lack of clarity and knowledge by the communities have been used by unscrupulous RAs to bully its non-paying residents and the surrounding communities.

When we want to talk about this subject, we need to define first whether we are referring to a "formal GC scheme" or an "informal GC scheme"? They are both very different and should not be mixed up. There is a big difference between "formal" gated communities and "informal" gated communities...

Due to the lack of understanding and awareness by the public, corrupt RAs have been taking advantage of the situation to coerce residents to sign up their bogus scheme by flouting the guidelines and breaking the laws.

All formal gated communities that are managed by Management Corporation (MC) or Joint Management Body (JMB), are legal GnG schemes protected and bound by the Strata Title Act 1985 and the Strata Management Act 2013.

So, security guards on duty in a formal gated community have the right to block roads and demand visitors for their MyKad or Driving License for identification. It is also legal for a formal gated community to implement access card system for its residents. As for visitors who want to enter, they have to give their MyKad or driving license to the security guard on duty so that he can record down the details in their log book. It is only right.

However "informal gated community" schemes that are operated by Residents Associations (RA) in non-private housing areas are not legal gated communities at all. Actually, these so-called "GnG" schemes implemented by RAs are against the laws and guidelines. Security guards in an "informal gated community" have no right to ask anyone for his/her MyKad or driving license even just for recording purposes. *[In the first place it is illegal for the RA to block any roads - Sek 80 Akta Pengangkutan Jalan 1987 (Akta 333) dan Sek 46 (1) Akta Jalan, Parit & Bangunan 1974].

Regulation 7 of the Peraturan-Peraturan Pendaftaran Kebangsaan 1990 clearly states that security guards (or any persons) are not allowed to conduct checks on your identity, let alone request for any kind of identification documents.

Regulation 7 also explicitly states that only certain officers are allowed to inspect the identity of a person and request the person to produce his/her MyKad for inspection. These officers include:
  • registration officers (of the National Registration Department of Malaysia or JPN)
  • police officers (PDRM)
  • customs officers/ immigration officers
  • members of the Armed Forces on duty
  • public officers authorized by the Director General

Pengawal keselamatan yang bertugas di kediaman awam (termasuk di komuniti berpagar yang tidak formal) tidak dibenarkan untuk meminta dokumen identiti seperti MyKad ataupun lesen memandu daripada pihak awam. 

Hanya pengawal keselamatan yang bertugas di premis persendirian (seperti di komuniti berpagar yang formal, kondominium dan bangunan swasta) dibenarkan untuk meminta dokumen identiti pelawat bagi tujuan rekod butiran.

Skim komuniti berpagar jenis "formal" dan jenis "tidak formal" adalah tidak sama. Pelaksanaan kedua-dua jenis skim komuniti ini harus dibezakan. Komuniti berpagar formal adalah skim yang lebih senang diurus kerana ia adalah sejenis skim perumahan swasta yang memiliki hakmilik stratanya sendiri.

Peruntukan Peraturan 7 Peraturan-Peraturan Pendaftaran Kebangsaan 1990 memperuntukkan bahawa hanya seorang pegawai pendaftaran, pegawai polis, pegawai kastam, pegawai tentera atau pegawai lain yang diberi kuasa bertulis oleh Ketua Pengarah Pendaftaran sahaja yang dibenarkan untuk meminta dan memeriksa identiti seseorang dengan mengemukakan kad pengenalan.

"Syarikat Kawalan Keselamatan hanya boleh meminta dokumen identiti pelawat semata-mata bagi tujuan semakan dan rekod kemasukan ke premis persendirian dan kemudian mengembalikannya kepada pelawat selepas identiti mereka direkodkan."

(Terimakasih & Penghargaan kpd KDN)

http://www.moha.gov.my/images/maklumat_perkhidmatan/pekeliling_agensi_persendirian/pekeliling_4.pdf


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Back in 2007, a circular by the *Ministry of Home Affairs (MOHA), addressed this issue, in regards to the guidelines for identification of visitors entering premises such as condominiums, residential areas, and fenced communities nationwide (that are under "private property"). *Btw, it is illegal to ask for identification of visitors entering "public property" housing including informal GnG residences.

It was stated that only a registration officer, police officer, customs officer, military officer or other officers authorised by the National Registration Department (JPN) director-general, can conduct checks on the identity of a person and request for identification, in accordance with Rule 7 of the National Registration Regulation 1990.

Additionally, National Registration Act 1959 (Act 78) and the National Registration Regulations 1990 (Amendment 2007), under Regulation 8, states that only an authorised personnel may require visitors to show them their MyKad for identity verification. *(Fyi, a private security guard is not an authorised personnel from the government)

In fact, a person who unlawfully keeps another person's MyKad can be charged under Regulation 25 of the National Registration Act.

Despite it being completely illegal, some people still give in to these requests for sensitive, important documents such as MyKad

It is argued that it will be difficult to get things done if a visitor refuses to give a personal document as they will not be allowed to pass through the security check point and get to their desired destination.

Many others have voiced their objection to this practice, only to hear from the security personnel, saying that they are "only doing their job" and that there was no way to win the argument.

Eventually, people comply just because they "do not want any trouble" or to complicate things.

The practice of handing out an identification document to security guards is illegal and it poses the risk of forgery or misuse. 

For those who think that it's a good security measure, it is not. It is not foolproof as there were many cases whereby gangs and criminals use forged or stolen identity cards to target the GnG communities.

Licensed security guards on duty at "formal gated communities" or "private property" have the right to ask visitors for identification.

However, security guards at "informal gated communities" do not. In the first place they have no right to block anyone from access to any "public property" residences. It is illegal.

Recently, the residents associations (RAs) in Shah Alam are being subjected to the guidelines by the Shah Alam City Council (MBSA) for gated-and-guarded (G&G) scheme. The Star Online reported that the guidelines were amended to streamline the process and avoid confusion.

Here are some of the highlights of the new guidelines:

1. RAs must get consent from residents (100% approval) to set up automated gates and the access card system.

2. Security guards are not allowed to stop anyone from moving in or out of public residences.

3. Security guards are not allowed to ask for anyone's MyKad or even take a photograph of it at informal gated communities (public property or individual title residence).

4. Security guards on duty are allowed to record details of any visitor's MyKad or driving licence only at formal gated and guarded community (private property or strata residence).


A citizen residing in Petaling Jaya wrote in an open letter that was published on The Star, saying that other local city councils such as Petaling Jaya City Council (MBPJ) should take heed and emulate MBSA's efforts in tackling this tricky issue.

The writer said that the current landscape and process at G&G housing areas has made it extremely tedious for non-residents to move around the surrounding neighbourhoods.

It was said that the new stipulations, aimed at establishing orderliness and greater security and convenience for residents and visitors, are welcomed in a step forward towards the development of the country.

"I am sure this may have annoyed some but there must be the rule of law and the MBSA puts it quite clearly what must be complied with."

"I ask those wanting their neighbourhood gated and guarded, how they would feel when they are being asked for their identity card or stopped when visiting another housing area?"

Source: says.com/lifestyle
Original article by: Tang Ruxyn

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What your RA won't tell you :-
  • That it is illegal to block public roads in residential areas (only allowed in private property /residences)
  • That it is an offense for security guards to ask for I.C. or driving license even for recording purposes only (only allowed in strata or private GC residences)
  • That auto access card system is prohibited and illegal (only legal in strata and/or formal GC residences)
  • That they have no right to stop non-participating residents or any law-abiding citizens access
  • That rightfully, they can only apply for a Guarded Neighbourhood GN scheme (classified as an Informal GC scheme)
  • That they are required to put up a Notice Board containing all relevant information (please refer below guidelines by one of the local councils)
  • If they have obtained all the necessary requirements & approvals from the relevant authorities
  • That all their security guards have license and have undergone all checks, tests and other requirements from KDN
  • How much money they are making every year from operating these schemes
  • That they have their own personal selfish agendas to fulfill and are profit driven
  • How lucrative is this industry and how easy it is for them to bs the residents
  • That many residents have dropped/opted out of the scheme along the way and they no longer have enough consensus to operate
  • That their GN scheme approval is actually on a temporary basis
  • Not only is their scheme unlawful, it is also discouraged by the government and is actually against the National Unity Blueprint
  • That there are other neighborhood watch schemes such as Rukun Tetangga, Skim Rondaan Sukarela SRS and Community Policing CP that don't cost any monthly fee at all.
  • Yes... you can guess a few more (or you can read about them from the media)

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